Funeral Arranger Review

by Co-op

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I work in branch, dealing with families who have lost their loved ones, help them with decisions and supporting them through a difficult time. Taking care of the deceased resting in chapel, checking on them daily. Completing tasks everyday, invoices, costing sheets, arranging orders of service, any documents that is needed for funerals.

10/10

2. Have you learnt any new skills or developed existing skills?

Yes, since starting my apprenticeship I have learnt many new skills, which have helped me deal with certain situations in my everyday job. I have met a lot of people who do the same job as me, I have developed my knowledge in a short space of time.

10/10

3. To what extent do you enjoy your programme?

I have enjoyed all of the programme, from online training, to teams meetings, going out on funerals, visits to local crematoriums, I have all my previous training saved, so that I can go back anytime to refresh my memory or just to see how much I have learned since starting the programme.

10/10

4. How well organised/structured is your programme?

Very organised, it is very clear what it is I need to do to complete my apprenticeship, my coach always keeps in touch with regular meetings and there if I need anything in between.

10/10

5. How much support do you receive from your employer?

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Great support, any questions are answered, if for any reason I have not been able to complete my work, for example being very busy in branch, times are easily rearranged.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I have learnt some things that may not have had happened in my day to day work but they are still really important to know, I feel I am prepared to answer anything a client may ask, Confident that I can give them the right guidance.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Due to covid the community work that usually would happen has not for a while, but we are slowly working to get back out within the community. We always take part in window displays for example, Christmas, mothers day, fathers day...

10/10

9a. Would you recommend Co-op to a friend?

Yes

9b. Why?

I have loved working at Co-op funeral care, I have been giving many opportunities to develop in my career. Always praised when I have done something good in my job role, excellent management and a good team all round.

10. What tips or advice would you give to others applying to Co-op?