showroom trading manager Review

by B&Q

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

i oversee the design department at B&Q. This involves dealing with high levels of money and reducing stock loss as well as maintaining a high level of customer service.

10/10

2. Have you learnt any new skills or developed existing skills?

i have continued to develop my leadership skills and look forward to my next stage with the company

10/10

3. To what extent do you enjoy your programme?

i loved the reassurance that what i was doing was right and i also enjoyed the new confidence it gave me. i always felt supported

10/10

4. How well organised/structured is your programme?

due to covid and lock down the structure of the program was managed as best as it could be but the trainer I had was fantastic, very warm and welcoming and she always kept me up to date with any changes that were happening within the course and ensured i was fully prepared for the EPA

10/10

5. How much support do you receive from your employer?

i felt fully support by B&Q and my direct team who fully assisted me with moving shifts and giving me the time i need to complete my tasks

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

hope sharman was fantastic. she pointed me in the right direction and ensured i had all the resources i needed to pass

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I was a customer advisor when I first started my apprenticeship course and through this course i was promoted to showroom trading manager where i have been going from strength to strength with increased sales and fantastic personal growth.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Most of my spare time goes into my dancing so I'm unaware of anything extra

10/10

9a. Would you recommend B&Q to a friend?

Yes

9b. Why?

I have been with B&Q for over 10 years and I am yet to regret my decision about joining the company. we have great benefits to working here and no 2 days are the same. this company makes you feel like you are working with your family.

10. What tips or advice would you give to others applying to B&Q?

come with the right outlook to working in retail and the rest will fall into place..... its nice to be nice