Telephone banking advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

9.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Senior telephone banking advisor.

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes allowed me to hone my skills more.

    9/10
  • 3. To what extent do you enjoy your programme?

    • Was enjoyable, had an issue with the maths test - my results got lost it seems.

    9/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • Very, feel like valued coleague

    9/10
  • 5. How well organised/structured is your programme?

    • Was structured quite well.

    9/10
  • 6a. How much support do you receive from your training provider?

    • Brenda was very good.

    10/10
  • 6b. How much support do you receive from your employer?

    • Got time off when needed for tests and the programme itself.

    9/10
  • 7. How well does your salary/package meet your costs?

    • I do a lot of overtime, so it makes up. But my basic salary wouldn't cut it.

    9/10
  • 8. Are there many opportunities outside of work?

    • Some yes,

    9/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • Great company values, treate staff very well.

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • Be open and honest.

Details

Level 2 Apprenticeship

Finance

North West

April 2015

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