Customer advisor Review

by B&Q

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

At work, first thing is to be alert to customers needing help and to opportunities to inform about product they may be interested in and deals/ offers, available in store/online. Also making sure the department is kept safe and tidied: products are in date, undamaged, correctly labelled, faced up

10/10

2. Have you learnt any new skills or developed existing skills?

10/10

3. To what extent do you enjoy your programme?

10/10

4. How well organised/structured is your programme?

10/10

5. How much support do you receive from your employer?

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

10/10

9a. Would you recommend B&Q to a friend?

Yes

9b. Why?

Great opportunities to learn things throughout colleagues, apprenticeships, training online etc.. and to grow in a career.

10. What tips or advice would you give to others applying to B&Q?

Always remember you are part of a team. If you need help, there will always be a colleague able to help/assist you. Make sure you help/assist colleagues too if you are able to. Enjoy what you do! It's great to learn more and more each day!