Trading Manager Review

by B&Q

Best Apprenticeship Employer

Rating

9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Department manager and duty manager for a retail store ensuring all business metrics are met daily, from customer service to stock replenishment to ensuring legal compliance, dealing with customer issues and covering whole store and managing all staff at work

9/10

2. Have you learnt any new skills or developed existing skills?

learnt a lot about new theories and how they impact staff and the daily running of a business, how to implement new ideas and and achieved my level 4 apprenticeship

9/10

3. To what extent do you enjoy your programme?

I found the programme very informative and I learnt a lot from it, I also enjoyed being able to put into practice what I was learning as I was learning it.

10/10

4. How well organised/structured is your programme?

I found it very organised and very simple to follow with clear expectations and a clear structured programme to follow

10/10

5. How much support do you receive from your employer?

I was given all the time required to complete my programme and was supported at every step by my employer

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Regular monthly meetings and the option to contact my trainer when ever required

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I think it gives me a better overall knowledge and understanding of the business but also makes me think of other options in certain situations that may give a better outcome. It will help me to progress to the next level up in my organisation

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We are always encourage to get involved in local initiatives

6/10

9a. Would you recommend B&Q to a friend?

Yes

9b. Why?

Great company to work for who really try to look after their employees, lots of benefits and discounts available, great pension options, share save plans, health care plans

10. What tips or advice would you give to others applying to B&Q?

You don't need great knowledge, just the willingness to learn and a desire to help people