Rating

9.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am a showroom advisor and I plan customers kitchens

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Customer complaints, learning customer journeys more in depth.

    9/10

  • 3. To what extent do you enjoy your programme?
  • 9/10

  • 4. How well organised/structured is your programme?
  • 10/10

  • 5. How much support do you receive from your employer?
  • 10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • 10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • 9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No.

    8/10

  • 9a. Would you recommend B&Q to a friend?
  • Yes


  • 9b. Why?
  • Great stable place to work, offer great programs for progression.


  • 10. What tips or advice would you give to others applying to B&Q?
  • Have passion in what you do, everyone we work with is friendly. Apply for apprenticeship programs where and when you can to better yourself and progress to management.


Details

Level 2 Apprenticeship

Customer Service

Poole, Dorset

May 2022


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