Showroom Advisor Review

Managing customer projects, helping with choices, planning their dream rooms, emails, getting leads, clubcard sign ups, sales, building a relationship with customers.

I have been able to become more confident in myself as a person, which results in a better relationship with the customer. I have learnt to manage my time more efficiently and work to a schedule.

I enjoyed my apprenticeship as I got along with my trainer really well and she helped me with anything I was stuck with. She also was the person to help me build my confidence.

The program was very well structured and laid out in a way that was easy to understand. I could also print my work out and have paper copies.

My manager was amazing with helping me through my apprenticeship. If it wasn't for the support I had in store I wouldn't of been able to complete my apprenticeship.

Whenever i got stuck with a module or I had any questions, [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] was amazing and she was always at the end of the phone if I needed her.

I am now more confident in myself when dealing with complaints. I have also learnt to keep customers calm in situations. I am also able to schedule my time and work effectively.

We sometimes do charity events to raise money for our charity Shelter. I have been involved in making the activities and also getting involved with customers in them.

Yes

B&Q is a great stable place to work. You also have plenty of opportunities to progress through apprenticeship programs.

Be adaptable and flexible, be open minded and be willing to do anything that is asked of you.