customer advisor Review

by B&Q

Best Apprenticeship Employer

Rating

9.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Serving trade customers , replenishing stock , cleaning , fulfilling orders online for customers

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • yes i have developed better communication skills , and come out of my shell more becoming more confident

    9/10
  • 3. To what extent do you enjoy your programme?

    • i enjoy my programme when i am ahead of myself , if i fall behind it makes me stressed

    9/10
  • 4. How well organised/structured is your programme?

    • very well structured and easy to navigate and use

    9/10
  • 5. How much support do you receive from your employer?

    • i feel very supported and happy

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • i feel very supported and happy with the support i receive

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • i haven't finished my apentership yet , but i feel i will benefit me alot

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • we have a 5 a side team , and people regularly take part in hikes for charity

    10/10
  • 9a. Would you recommend B&Q to a friend?

    • Yes

  • 9b. Why?

    • great opportunities to progress, above minimum wages with extra perks

  • 10. What tips or advice would you give to others applying to B&Q?

    • go for it, you wont regret it

Details

Level 2 Apprenticeship

Customer Service

Gloucestershire

May 2022

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