Unit Manager Review

by B&Q

Best Apprenticeship Employer

Rating

9.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • store manager, responsible for the day to day operation of retail unit. Engaging and inspiring team to offer excellent customer service to deliver profitable sales.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • with current apprenticeship (Professional Coaching) l have learnt loads of skills and broaden my knowledge.

    10/10
  • 3. To what extent do you enjoy your programme?

    • very much so, to the extend it has lead me to do extra direct lead learning. Example: additional reading.

    10/10
  • 4. How well organised/structured is your programme?

    • very well, platform is easy to follow, workshops dates given in advance.

    8/10
  • 5. How much support do you receive from your employer?

    • as much as I request

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • as much as I request, however - on rare occasion I don't know, what I don't know.

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • yes and has open up the possibilities of other job roles for me in the future

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • yes

    10/10
  • 9a. Would you recommend B&Q to a friend?

    • Yes

  • 9b. Why?

    • well organised and supportive.

  • 10. What tips or advice would you give to others applying to B&Q?

    • ask loads of questions of everyone

Details

Higher Level Apprenticeship

Customer Service

Eastleigh, Hampshire

May 2022

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