Range Change Customer Adviser Review

by B&Q

Best Apprenticeship Employer

Rating

8.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am a Range Change Customer Adviser, i help plan and review Ranges within the store

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes being able to recognise different ways of thinking and helping the customers better

    7/10
  • 3. To what extent do you enjoy your programme?

    • I have been enjoying the learning and looking at different things

    8/10
  • 4. How well organised/structured is your programme?

    • Very, i understand how to use it well and knowing what i am doing

    8/10
  • 5. How much support do you receive from your employer?

    • Alot they have been good with me and helping when i need to

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • A lot of support from [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] she is always there if i need her

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I will do, when i have done more of the work for it, i think it will help me within the store

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes we have a few of different day

    8/10
  • 9a. Would you recommend B&Q to a friend?

    • Yes

  • 9b. Why?

    • enjoy working with the company

  • 10. What tips or advice would you give to others applying to B&Q?

    • Just be yourself

Details

Level 2 Apprenticeship

Customer Service

Margate

May 2022

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