Customer sales advisor Review

by B&Q

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Serving customers at the checkouts.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • A better understanding of policies in the company. Stronger communication skills.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I love learning

    10/10
  • 4. How well organised/structured is your programme?

    • Apart from communication with my trainer it is organised well

    10/10
  • 5. How much support do you receive from your employer?

    • My work colleagues were extremely helpful to me

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • When I was able to contact my trainer they would help simplify items I didn’t understand

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I have a a stronger knowledge of skills and understand the values of what is needed by me.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • We try to arrange group events every month.

    10/10
  • 9a. Would you recommend B&Q to a friend?

    • Yes

  • 9b. Why?

    • They are supportive and understanding they allow you grow in your own time and will help whenever they can.

  • 10. What tips or advice would you give to others applying to B&Q?

    • Be yourself. Never feel ashamed of asking too many questions. No question is sillly.

Details

Level 2 Apprenticeship

Marketing

Worthing, West Sussex

May 2022

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