Team Leader Review

by B&Q

Best Apprenticeship Employer

Rating

8.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Overseeing checkouts and click and collect, training colleagues and interacting with customers on a daily basis

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes through the apprenticeship I have learned more about the customers experience in store

    8/10
  • 3. To what extent do you enjoy your programme?

    • Learning new things and thinking outside the box

    10/10
  • 4. How well organised/structured is your programme?

    • Extremely, [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] is full of transferable knowledge

    10/10
  • 5. How much support do you receive from your employer?

    • Didn’t receive any support except from my deputy manager [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions]

    7/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Full support from Carrie Ann 24/7

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • A more detailed understanding of my role and how I can adapt my style to deliver great results

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No

    4/10
  • 9a. Would you recommend B&Q to a friend?

    • Yes

  • 9b. Why?

    • A family work environment

  • 10. What tips or advice would you give to others applying to B&Q?

    • Work hard to meet customers needs and the more you learn, the more you progress

Details

Level 3 Apprenticeship

Customer Service

Bolton, Greater Manchester

May 2022

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