Reception Review

by Whitbread

Best Apprenticeship Employer

Rating

8.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Check in guest in, answering phone calls, allocating housekeepers and room allocations

9/10

2. Have you learnt any new skills or developed existing skills?

Confidence when speaking to customers

8/10

3. To what extent do you enjoy your programme?

quite alot

10/10

4. How well organised/structured is your programme?

My trainer is very organised and is always their if i need to ask her anything

10/10

5. How much support do you receive from your employer?

Don't see my manager much but duty manager is very helpful

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I'm on track but seems to take a while to get a meeting due to a busy schedule of the trainers

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It gives you all the information you need to do the job right and to the book

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Not really

1/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

Its a stable job and i don't worry that if i did make a mistake i know it would be dealt with professionally. The shift work can be annoying but the job it self is very doable and i enjoy working with the majority of the team

10. What tips or advice would you give to others applying to Whitbread?

Progression seems unlikely but if you want a stable income with not a lot of stress, whit breads for you