Store manager Review

I manage all aspects of store running day to day. Including stock work, people management , logistical issues, store operational issues and serving members of the public. I work with other store managers on the area. I have to balance many tasks often under varying pressures whilst serving the public. My role involves much collaboration with other community roles.

During my time on the degree I have learnt many new skills. I’ve learnt how to manage projects, work with teams, analyse my own personality and that of others within a work context. I’ve learnt about marketing, I’ve had the opportunity to meet many other professionals too.

I love the program. Anglia Ruskin is fantastic and they have provided me with so many more opportunities. I recently took part in their entrepreneurial pitching experience which was fantastic. As an apprentice I was so pleased that I was able to take part in this and as part of it I met many other students from across the university.

The program is generally organised very well. The university offers a lot of information and support when asked for. Some of the portfolio elements could be better organised. I feel these can sometimes be left and there is much more work then to complete in a short period of time.

My employer is generally supportive. I feel it is generally down to me to manage my time effectively and deal with issues arising instore to ensure I have the time I need to complete my study. My employer could be far more supportive in terms of using the skills I’m learning better as currently they don’t do this.

Training provider provides a lot of support and there is always someone available when requested. The lecturers have also taken time to speak to me individually about my frustrations it’s other elements of my work and I feel I’ve developed stronger relations as a result. They are very supportive.

I feel the qualification ultimately will help hugely if I were given the opportunity to more fully implement my learning. However what I have learnt already I am implementing and it has made me a better manager as a result. Much of what I am learning would not otherwise have been available.

Not at work, no. However there are at the uni and I have done this already. I think apprenticeships can feel isolating to an extent as you are separated from other students to a point. However I have seized opportunities and received support from my tutors whilst doing so they have encouraged me to apply.

No

The work is tough and often there can appear little support within stores. Often decisions seem To be made in support office that negatively affect stores and we have to pick up the pieces. The work life balance is non existent and I’d feel better about my role if my learning from the degree program was utilised more effectively.

Get involved in additional learning such as the degree program. Manage your time effectively and network across the business for support. Line manager support is great and there are some fantastic people who work within the company. Store based roles I would avoid due to the high work load and more limited support.