Mortgage advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Mortgage Advisor. My daily task is to speak to a customers and conduct mortgage reviews and made appropriate recommendations to them for their mortgage. I speak to customers on the phone everyday and my duties involve excellent customer service, compliance and Risk duties.

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • During the course I improved my customer service skills and became more self aware on calls. It also improved my knowledge around my job and the legislation that governs it.

    8/10
  • 3. To what extent do you enjoy your programme?

    • The experience was great, it made me motivated to improve myself and progress within the company.

    7/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • I have recieved recognition on numerous occasions and have been able to progress within the company.

    9/10
  • 5. How well organised/structured is your programme?

    • Everything was very clear and well structured.

    8/10
  • 6a. How much support do you receive from your training provider?

    • Trainer was excellent and always available for help and support.

    10/10
  • 6b. How much support do you receive from your employer?

    • Again I get all the support I require.

    9/10
  • 7. How well does your salary/package meet your costs?

    • A lot better since progressing within the company.

    8/10
  • 8. Are there many opportunities outside of work?

    • Not really looking.

    5/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • Benefits for working for company and experience that I have had.

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • Have a clear goal of where you want to go and work towards it.

Details

Level 2 Apprenticeship

Finance

Northern Ireland

April 2015

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