Shift Leader Review

by JD Wetherspoon

Rating

8.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Cash handling supervising staff on shift and dealing with all aspects of customer service.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Learning more about different aspects of hospitality and how having them in your are can affect your business both in a positive and a negative way.

    9/10
  • 3. To what extent do you enjoy your programme?

    • I really enjoy all aspect of the programme that's why I chose to do level 3 after completing level 2.

    9/10
  • 4. How well organised/structured is your programme?

    • I feel its very well organised with regular contact and support from my tutor.

    9/10
  • 5. How much support do you receive from your employer?

    • My managers at work are very supportive and help me with any questions I have.

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My tutor keeps intouch with contact at leastvonce a month but always gets back to me if I have any questions in-between our regular contact.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It helps me understand the world of hospitality more which I feel makes me a better manager for the staff and customers

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Not really.

    6/10
  • 9a. Would you recommend JD Wetherspoon to a friend?

    • Yes

  • 9b. Why?

    • Because its a great company who pay above minimum wage offer shares in the company and also encourage you to do courses like this to develop yourself with no charge and pay you whilst you are training.

  • 10. What tips or advice would you give to others applying to JD Wetherspoon?

    • It may seam daunting at first but if you stuck with it and ask questions soak in the training it can be a great company to work for.

Details

Level 3 Apprenticeship

Hospitality Management

Rochdale

May 2022

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