People Apprentice Review

I work as a ER people apprentice at savers, my job role is based in HR. I am the first point of contact for support and advice on ER related queries. This includes; producing letters, arranging meetings, support with note taking, giving advice.

Before starting my apprenticeship, I didn't know what ER meant, I had no clue regarding the role or what it included. Now at the end of my apprenticeship I have a broad knowledge of ER related issues, how to respond to queries, the legal side of ER. I have also developed existing skills that have massively improved since starting my role.

I really enjoy my apprenticeship, it allows me to expand my knowledge, recap on previous knowledge and get paid while learning and gaining this experience. I have a close bond with my assessor which helps massively, especially when needing help/advice

I have monthly catch up calls with my assessor, I have a certain amount of expected work set each month to complete by a deadline. Now towards the end of my apprenticeship, I have 2 hours provisionally booked out to complete my showcase to work towards my EPA.

I receive support from my line manager, she will attend my monthly catch up calls in order to be able to review my work load and to ensure i have enough time to be able to do all tasks. She will help me when needed completing my monthly set tasks. She also ensures she supports me throughout my normal job role not just my apprenticeship.

I guess my training provider provided me with an assessor for my apprenticeship duration so in turn this has supported me so much. My assessor is my first point of contact with anything regarding my apprenticeship.

It has taught me core values and ethic principles in order for me to conduct myself in a professional way and ensures my customer service is above excellent standard.

Professional networking events which are good, they help expand knowledge by picking other peoples brains, they also help with networking and confidence.

Yes

I believe they are a good company to work for, very rewarding with a great team of people. Very understanding.

Put in the work and it really does pay off. There's a method to the madness, just stick it out!