Rating

9.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My main role is to ensure the hotel is safe and secure for all guests staying within the hotel. On nights we do hourly walk rounds, stock up and clean the hotel ready for the next day.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt so many new skills as this is the first time I've worked in the hospitality business. I know how to adapt to customers different needs and requirements and deal with issues on the spot.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoy this as its giving me a better understanding into the hospitality business and why we do things the way we do.

    10/10

  • 4. How well organised/structured is your programme?
  • I do enjoy the programme although I did find the online learning pages hard to navigate at first.

    7/10

  • 5. How much support do you receive from your employer?
  • I received full support from my managers and team members.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My training provider is amazing, nothing is too much trouble and always on hand to explain things so I understand.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I think they've helped me greatly I not only know how to do my job properly but understand why it's done that way

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes, many team nights out :)

    10/10

  • 9a. Would you recommend Whitbread to a friend?
  • Yes


  • 9b. Why?
  • Its a place where you make great friends, new skills and are encouraged to progress as far or as little as you like without added pressure.


  • 10. What tips or advice would you give to others applying to Whitbread?
  • Go for it!


Details

Level 2 Apprenticeship

Hospitality Management

Halifax

June 2022


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