Field Account Manager Review

Calling customers both existing and new, booking appointments, attending meetings on site, conducting site surveys, pitching bespoke packages to them and selling

Yes, I have learnt how to understand the customer needs and allow them to lead the conversation and build a relationship with them based on trust

It was very enjoyable learning new skills and understanding what i was lacking or needed to improve on to make me better

very well organised, i enjoyed the monthly catch ups with my mentor who was extremely supportive and encouraging, the group sessions were helpful

a lot. my manager is also doing a course so she understood the work involved and as i was doing a leadership course, she helped me wherever possible to delegate responsibilty.

a lot. My mentor was always on had for a chat or to help when i was a little unsure about something

i understand how to work with other people better, how to handle difficult situations and how to be a good leader

No

Yes

An excellent and supportive business where i have grown over the years and seen myself perform better

Consistency, determination and a passion for what you do