Business Manager Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I take inbound calls from usiness customers and manage there accounts and relationship with the bank

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Customer services, Complaint handeling etc

    10/10
  • 3. To what extent do you enjoy your programme?

    • Its good to be able to get a recognised qualification in what i do.

    10/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • Very, the group spend significant time training me

    10/10
  • 5. How well organised/structured is your programme?

    • Good, Regular meeting with my trainer and good structure set out

    10/10
  • 6a. How much support do you receive from your training provider?

    • 1 Monthly meeting

    10/10
  • 6b. How much support do you receive from your employer?

    • Accomidated time for exams and for meetings with trainer.

    10/10
  • 7. How well does your salary/package meet your costs?

    • Very well.

    10/10
  • 8. Are there many opportunities outside of work?

    • I dont belive so but i think this will be well recognised in work.

    10/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • It is a great place to work with competitive benifits

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • Lloyds are really keen on individuals with good customer service skills and this is key when applying for any role.

Details

Level 2 Apprenticeship

Finance

West Midlands

April 2015

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