E1 Support Assistant Review

by Costain

Best Apprenticeship Employer

Rating

8.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

As an E1 support assistant I am responsible for overlooking the E1 portal. My main roles are setting up new starters on the system, removing leavers and setting up business units. I also set up approval routes and delegate approvals for staff that are on annual leave

7/10

2. Have you learnt any new skills or developed existing skills?

Yes I have developed my IT skills as I am now using more software than I did so I have become more confident in this. I am also strengthening my communication skills on a daily basis.

8/10

3. To what extent do you enjoy your programme?

I enjoy my programe as I am learning new things everyday and it is giving me the confidence I need.

9/10

4. How well organised/structured is your programme?

I would say it is very organized , My tutor's always outlines my coursework and deadlines clearly which helps me a lot and helps me balance both work and coursework properly.

9/10

5. How much support do you receive from your employer?

My employer supports me a lot, She is normally involved in my tutor calls so she is up to date with what I'm doing, And she allows me to have scheduled time off work to focus on my coursework which really does help.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

My training provider gives me a lot of support. Whenever I need help I just have to email or call and they will always be there to help me. Whenever my tutor sets out new training or coursework it is always presented in my learning style so I am easily able to understand it clearly.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It helps me a lot. As my apprenticeship is a Administration one and my role has a lot of admin in it. The apprenticeship has given me a lot of confidence especially in understanding what Admin is and how important it is to a company.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We do have a few social activities for example we have a hackathon coming up and the admin members sometimes get involved in careers fairs.

7/10

9a. Would you recommend Costain to a friend?

Yes

9b. Why?

It is a friendly and supportive environment. There are also so many career progression routes you can take.

10. What tips or advice would you give to others applying to Costain?

Be yourself and make a good impression.