Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • - Leadership and management of 21 local Plumbing & Heating branches across the South-East with an area target of £38.9 million and a staff complement of +/- 86 team members. - Operational and financial management of these branches, including health & safety, sales and compliance performance. - Team training, development, engagement, and motivation. - Area and branch sales strategy planning, including new business development, customer growth and service proposition. - Human resource management for all branches within my network, including team performance, staff recruitment, reviews, reward and recognition, as well as disciplinaries. - Supplier engagement, including events, training, product offering and customer engagement.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, I have.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I absolutely loved the programme, it really help me connect the theory and the practical parts that we carry out on a day-to-day basis. I really enjoyed the following areas: - Leading Leaders - Succession Planning - Project Management

    10/10

  • 4. How well organised/structured is your programme?
  • The overall programme structure was good with clear time frames, requirements and tasks.

    8/10

  • 5. How much support do you receive from your employer?
  • I received lots of support from my employer with regard to completing my course. The only area I would suggest making any changes to is the actual workload break down in hours, I initially anticipated about 4 to 6 hours per week, but on the back end it was 11

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] from LifeTime training was amazing, she supported me every step of the way and I don't think that I would have done as well as I did if it was not for her great motivation and support.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • As mentioned earlier, a lot of the course work aligned with our day-to-day job which was a great support.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There are, but these are more localised.

    7/10

  • 9a. Would you recommend Woseley UK to a friend?
  • Yes


  • 9b. Why?
  • Fantastic company to work for with loads of great opportunities.


  • 10. What tips or advice would you give to others applying to Woseley UK?
  • Planning is key to everything that you do, ensure that you have a solid plan that you can work towards, this is everything from the interview process to actually doing the day-to-day job.


Details

Higher Level Apprenticeship

Customer Service

Wokingham

September 2022


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