customer service assistant Review

My role is a customer service assistant this involves serving customers on the counter all day with anything from withdrawals, deposits, queries about banking, promoting products etc...

yes lots of admin skills and customer service skills and many more

I enjoyed how structured it was each month after my meeting with my leader I knew exactly what word I needed to complete and my time frames. It gave me an excellent active development plan to focus on.

It made me feel very valued by Lloyds that they were putting in the time and money to develop me.

excellent

I received a lot of support from my training provider and the assessor [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] was brilliant

not as much support from my line manager but my assessor made up for it

good

n/a

Yes

because it's a good qualification to have and it is a respectful place to work

to make the most of all learning opportunities