Housing Services Manager Review
by the riverside group
Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend the riverside group to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to the riverside group?
Management of frontline housing officers who provide property services, customer service and manage a social housing profile
I've learned so many new coaching skills that i can use in the day to day management of staff and supporting other members across the business to develop. Specifically, how to apply coaching tools to allow others to take more ownership and explore new ways of working
absolutely loving the programme. Completing lots of CPD in my own time as i'm really passionate and invested in this subject
very well organised. Easy to follow and meet deadlines as well as access support when required with a quick turnaround on queries
A bit. I manage my own diary and time so i havent needed much support to be able to get work done. Employer has been willing to pay for additional resources to help me with the course.
Support is available as and when needed and tutors are very repsonsive
A great deal. I am using the skills i have learned in my day to day conversations with staff and customers
Not really
Yes
flexible working and a great deal of trust
If you are committed to your role and build trust with the business the business will trust you
Details
Higher Level Apprenticeship
Construction
LE67
October 2022
