Acting Operations Manager Review

by Wickes

Rating

8.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Oversee the picking of customer delivery's, sort out any issues, make sure supplier delivery's are checked off and booked in correctly and maintain the yard and warehouse. I also support the tills, put stock out and help customers

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • With me already been an experienced member of the team, I have developed my managerial behaviours rather than skills, becoming more assertive and confident in my role.

    9/10
  • 3. To what extent do you enjoy your programme?

    • 10/10
  • 4. How well organised/structured is your programme?

    • 8/10
  • 5. How much support do you receive from your employer?

    • 10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • 7/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • 8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • I am currently taking part in a leadership trial through my company before they role it out to the whole estate.

    10/10
  • 9a. Would you recommend Wickes to a friend?

    • Yes

  • 9b. Why?

    • It is a great company to work for, with lots of opportunities to develop and progress for those who wish to.

  • 10. What tips or advice would you give to others applying to Wickes?

    • Be professional and polite but have a good sense of humour

Details

Level 3 Apprenticeship

Customer Service

Beverley, East Riding of Yorkshire

November 2022

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