Apprenticeships & Graduates Administrator Review

On a day-to-day basis, my role involves doing admin and coordination tasks for Apprentices and Graduates. These include sending different communication emails, updating information pages, keeping on top of different spreadsheets and trackers to ensure all is up to date. Also answering any questions that may come into 2 different mailboxes.

Within my role I have learnt lots of new skills. As this is my first job within a big organisation, I have learnt how to communicate to a range of people across many different levels. I have also developed my organisational, and time management skills. I have also massively developed my confidence since being in role.

I really enjoy my apprenticeship programme, as it has enabled me to learn an array of new subjects and skills. As I am completing the L&D programme, this is all new learning to me which has taught me lots of new knowledge and skills which are able to be applied to my role as well.

My programme is really well structured. My apprenticeship uses a learning platform called BUD which is a really easy and clear platform. You can clearly see what tasks/learning is scheduled for each month so you are able to plan ahead or see what's coming up. You can also see how each task is linked to the objectives.

I receive lots of support from my employer, especially the team I work in. My manager has regular check-ins with me about my role and also specific apprenticeship check-ins to run through anything I need further support or help with. Within the organisation there is plenty of different areas to reach out to if support is needed, e.g. employee helpline etc.

I receive lots of support from my training provider. I have regular calls in, usually every 2 weeks, to discuss progress and if any support is required. If I need support in between calls, I can email my training provider to gain this, and they will help or have a call where required.

I feel that my qualification has enabled me to learn new skills and develop current skills which I have then applied within my role. For example, a topic I learned as part of my qualification was about communication, a large part of my role is communication so I was therefore able to apply the skills learnt to my role

Within the company there are many different extra curricular activities to get involved in, including charity events, different networking groups including Men's Allies, Women's Network, Pride network and religious groups you are able to join. Lots of different activities are advertised through our internal intranet and e-briefs that are sent out.

Yes

Thames Water has a very people-orientated, friendly nature. Since starting at Thames I feel I have been given support from a variety of different areas. There is also lots of developmental opportunities at Thames, including courses, e-modules, Apprenticeships etc. There are also many different areas of Thames to work in and many different job roles, so there would be something to suit everyone.

Some tips I would advise for someone applying to Thames Water would be to research the company well. Find out some key facts that are different to what you first see when you search the name, quote the amount of employees, the Thames' values, the organisational purpose etc. Also ensure you align to those values and explain how you would work towards them and showcase then in your everyday role.