Support Technician Review

by BT Group

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Network circuit provision and communication with customers and colleagues

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Learned how networks are structured and key IT skills such as IP Addressing, and also communication skills and leadership skills

    10/10
  • 3. To what extent do you enjoy your programme?

    • I loved it, it was stressful at times but for good reasons

    10/10
  • 4. How well organised/structured is your programme?

    • Very well structured

    10/10
  • 5. How much support do you receive from your employer?

    • Loads, he was always there when i needed anything - can’t ask for much more

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • As much as I ask for, unlimited amount

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I feel very confident in my skills and feel i can do my job very well

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Work nights out and seasonal events

    10/10
  • 9a. Would you recommend BT Group to a friend?

    • Yes

  • 9b. Why?

    • Very inclusive and patient company

  • 10. What tips or advice would you give to others applying to BT Group?

    • Be honest about your skill level and be willing to learn and take instructions

Details

Level 3 Apprenticeship

Information Technology

Chippenham, UK

December 2022

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