Tool Hire Customer Expert Review

by Travis Perkins Plc

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Responsible for the servicing and repair of our hire fleet equipment and customer service both telephone and counter service.

10/10

2. Have you learnt any new skills or developed existing skills?

I have not learned anything new due to my past careers but have had the opportunity to obtain my English and Maths qualifications which I was lacking.

10/10

3. To what extent do you enjoy your programme?

My programme was informative and gave great insight into the company ways and procedures, which as a new person coming in was invaluable.

10/10

4. How well organised/structured is your programme?

Very well structured and aimed as a step platform to learn as you go furthering knowledge at every level.

10/10

5. How much support do you receive from your employer?

Massive support from my employer with in house coaching and tuition.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Full support with meetings and progress tracking along the way.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

With the new system knowledge and Industry understanding aides me to provide the best support to our customers.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

I have not partaken in any of the activities due to personal preferences.

10/10

9a. Would you recommend Travis Perkins Plc to a friend?

Yes

9b. Why?

Great employer with a personal focus and a friendly environment to work within, across all the business people are helpful and welcoming.

10. What tips or advice would you give to others applying to Travis Perkins Plc?

Do it! Good career prospects and benefits that make all the difference.