Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Superdrug to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Superdrug?
As working in retail on a day to day basis i have to serve customers, help customers either look for a product or look for something similar. Also i have to stock shelves and promote our star buys and loyalty cards.
i have learned a lot new customer service skills and communication skills. Also i have learnt how to stick shelves properly.
i enjoy the program to a large extent as it gives me new opportunities and i meet so many people on a day to day basis.
my program is very organised with making sure i do my weekly studying. Also they make sure that if i’m ever confused or need a bit of help and i can go to anyone to ask.
my employer gives me a lot of support and makes sure i know that i can go to any of the managers or team leaders if i have a problem even if it’s got nothing to do with work.
my trainer makes sure i’m up to date and that i’m not confused while doing my studying.
doing a qualification also helps me to learn everything slowly as i continue to work there.
There are multiple activities and these are spoken about on our HUB app which is similar to facebook but only for superdrug employees
Yes
as they make you feel very comfortable and the job is enjoyable!
Don’t worry and just be yourself they won’t judge!
Details
Level 2 Apprenticeship
Customer Service
Northamptonshire
January 2023