Business Admin Review

In my role, I maintain good working relationships with my customers by speaking to them on the phone, serving them on the counter and emailing them. In my job role, I create quotes & sales and assist my customers in any matter. I also deal with daily paperwork reports.

I have developed lots of new skills, I have learnt about how the company works, my product knowledge has increased greatly and I have gained confidence.

I really enjoy the apprenticeship programme I am in.

The programme is very well structured and I have my assessor who visits me roughly once a month and sets me my apprenticeship work and goes through it with me.

I receive a massive amount of support from my employer, they encourage me to help serve on the counter, they give me enough time to do my apprenticeship work and offer help when I need it.

I receive a lot of support from Didac when working towards my qualification, they offer help via email if I am struggling with a question. They go through the work with me when we meet face to face and the learning systems are also very helpful.

My qualification helps me perform better in my role because it is based on customer service and I can use those skills learnt in my module to good use in my working role. I also have gained a good understanding on GDPR and Health & Safety.

There are lots of extra-curricular activities that I can take part in as an apprentice, we go on team building exercises as a depot and there are also go karting days, a rounders game that as a company we can get involved in.

Yes

I would definitely recommend Howdens to a friend because they are a great company to work for and have a great mission statement, core values and brand promise. The way they treat their staff is also fantastic.

Just be yourself!