Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Howdens to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Howdens?
I have to call customers everyday and check in with them to see if there is anything they need, I also answer incoming calls doing quotes and answering and queries customers may have. My other tasks are filing, banking, email enquiries and missed calls
i have developed time management skills, I have learnt to split up my day better and how long i should be spending on each task I do. Also i feel i have learnt better customer service skills as i have never had an office job before
I do enjoy my programme that i am doing because i have never had an office job however i do find it very repetitive day to day
very organised, every time i see my apprentice man he sets me new tasks and they always help me further in my day to day work life which i find very helpful
if there is something i struggle doing i do get a lot of support! and ways to get round this and how to overcome and problems i may be facing
my apprentice man is so good! if I am struggling with any of the work he sets me he just talks me through it and helps me answer the questions i cant do
I have learnt better sales techniques throughout the time i have been here at Howdens, i have never worked in an office environment before this job but my qualification has allowed me to adapt to it
at my work we go out after work or we plan days to go out and do activities, it is a very social company and everyone is so nice!
Yes
it is a good company to work for and the benefits you get from it are amazing
just be aware the main job role is being on the phones
Details
Level 2 Apprenticeship
Business Operations
Southend-on-Sea
February 2023