Customer Advisor Review

by B&Q

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Serve customers, Implement range changes and help with any jobs around the store

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Learned a lot of skills communication wise and I have grown and matured into a much better person

    10/10
  • 3. To what extent do you enjoy your programme?

    • Love it it has taught me so much about retail and myself

    10/10
  • 4. How well organised/structured is your programme?

    • Very good lifetime are very organised and help me with my organisation

    10/10
  • 5. How much support do you receive from your employer?

    • A lot of support

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Absolutely tonnes

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • So much better as I have grown and matured

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • As a family in store we do enjoy going places and doing things out of work and team building activities

    10/10
  • 9a. Would you recommend B&Q to a friend?

    • Yes

  • 9b. Why?

    • Because they are supportive in anything you do

  • 10. What tips or advice would you give to others applying to B&Q?

    • Be yourself and come and have the best work experience. They will love you for you

Details

Level 2 Apprenticeship

Marketing

Oxford

February 2023

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