Showrooms Manager Review

by B&Q

Best Apprenticeship Employer

Rating

7.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I oversee a team of four Showroom Advisors. Making sure all are up to date on training and new systems (ie.CAD, GDPR) and that our department is always in tip top condition ready for customers. We are trained to listen to customers in order to create their dream project for their home.

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • As my background was not in Showrooms when I started working for B&Q, I have learnt how to design projects and gained knowledge of a wide variety of products. Allowing me to know what the most popular stock is (value for money) and talk confidently about our products.

    7/10
  • 3. To what extent do you enjoy your programme?

    • It was enjoyable and I had great support from both my Lifetime trainer(s) and my employers.

    7/10
  • 4. How well organised/structured is your programme?

    • It was well structured and easy to form a routine.

    7/10
  • 5. How much support do you receive from your employer?

    • I had ample support from my employer although it was difficult during busy periods.

    7/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • The support I was given was absolutely amazing.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It has helped me understand more about the business.

    7/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Running club.

    7/10
  • 9a. Would you recommend B&Q to a friend?

    • Yes

  • 9b. Why?

    • It is a great working environment and progression is possible.

  • 10. What tips or advice would you give to others applying to B&Q?

    • Learn, lead by example and persevere.

Details

Level 3 Apprenticeship

Customer Service

Cheltenham, Gloucestershire

February 2023

View More Reviews
Recruiting? See how we can help you