Showroom Advisor Review

My role is to take a customer through from initial interest to designing, purchase, aftersales and installation To liaise with the project coordinators to ensure timely returns of surveys. Plan checks are completes for due diligenceto minimise any delays in Installations. Ensure a safe environment for customers and colleageues and visitors

I have developed my note taking skills and organisational skills I would say that ive learnt be less emotional. New skills is using smart goals to set targets and improved my delegating and negotiating skills when handing out the workload utilising the strengths of others to make the team function as effectively as possible

I Enjoyed it from learning about logistics and purchasing. A lot of the modules i had previous knowledge and so was more refresher training. I found the way that you had to uplaod the in etc.was time consuming. It frustrated me when some content was then not available or out of date.

When I first enrolled it was a bit messy transferring stores and changes of trainer. It was a flexible course which helped with the peaks and troughs of being in Showrooms. A lot of the learning was done at home and not much time was allocated putting it in to practical use

I didnt receive as much support as I was meant to. My manager wasnt super engaged with it and I basically had them fill in the end of module skills endorsement. But implementing the practical knowledge was harder to achieve and dovetailing with instore calendars and activities proved difficult and needed better planning.

[This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] was great she was always available for help and advice and would always help when asked. Especially with preparation for the EPA and mock tests. I know there was a lot of resources online to use but as a lot of it was self learning and reading put meoff from exploring loads

I think that retailer 2 did not really teach me.more than I already knew apart from some new skills and I feel it didn't really challenge me. I feel i could have started on level 3 as a lot of the activities were merely tick box rather than practical applications

There are not many other extracurricular activities at store other than the charity teams group which has varying levels of engagement. There are the national forums and groups but we need a more social environment to better the team dynamics and working with a one team mentality will also better our knowledge

Yes

I find there is a genuine sense of community at b and q .it's a safe environment and feeling of job security. Seeing more stores open and the opportunities that arise. They are a fair employer and are all about delivering amazing service and letting you develop yourself personally and professionally

Be honest be curious be accomuntable. I'd say think.if the value you can.bring Be prepared to self learn...aim for the best, targets ar there to be broken. Always ask questions and take responsibility for your actions. Be honest open ans relatable. Push urself to be the best