Rating

9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role is a lead taker, which involves greeting customers within the showroom answering the phone, booking in appointments for potencial kitchen and bathroom sales. Informing customers of the customer journey within wickes and providing information about our products we sell.

10/10

2. Have you learnt any new skills or developed existing skills?

I have developed skills which have enhanced my knowledge using CAD to design a kitchen and a bathroom. My confidence has grown in my approach to my role.

10/10

3. To what extent do you enjoy your programme?

I thoroughly enjoy the programme.

10/10

4. How well organised/structured is your programme?

The programme is well structured, covering many aspects of becoming a successful design consultant.

10/10

5. How much support do you receive from your employer?

My employer has made sure I can apply myself to my apprenticeship 100% by allowing me to use 20% of my working hours to study. Providing support when I need it.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

My training provider has provided the relevant resources and guidance to help me work towards my qualifications.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It helps immensely

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Not really

2/10

9a. Would you recommend Wickes to a friend?

Yes

9b. Why?

Wickes look after their employees and offer great benefits, such as a great pension, shares and a 20% staff discount.

10. What tips or advice would you give to others applying to Wickes?

Be confident and show willingness to develop.