Rating
8.4/10
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Iceland to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Iceland?
I'm a trade duty manager, and in my day to day work I help customers, work deliveries, handle cashing up and manage staff when no senior staff are working.
9/10
Handling money, further customer service skills
8/10
I do enjoy the meetings
9/10
At the start, unfortunately my first tutor wasn't working alongside me and now has left. However I am back on track with my new one.
8/10
Full support whenever I ask for it
8/10
Full support and extra time if needed
8/10
Helps me to develop my customer service skills
9/10
No
8/10
Yes
Great opportunity to evole higher in the business
Be yourself
Details
Level 2 Apprenticeship
Customer Service
Wakefield
February 2023