Range Change CA Review

by B&Q

Best Apprenticeship Employer

Rating

8.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I provide customer service to the public, creating orders, refunds, sales and general assistance

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt to listen more, ask questions to get a better idea of what someone needs

    10/10
  • 3. To what extent do you enjoy your programme?

    • It's made me look at myself and how I can develop the basic skills I had already had

    10/10
  • 4. How well organised/structured is your programme?

    • Very. It was laid out in an easy and understandable way

    10/10
  • 5. How much support do you receive from your employer?

    • I had a mentor who helped with any difficulties I may have had

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • The tutur was excellent, and was always on hand to assist if I needed it

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I feel it has made me a better person to assist my customers

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No there isn't

    1/10
  • 9a. Would you recommend B&Q to a friend?

    • Yes

  • 9b. Why?

    • Because it is a great employer who listens and the team are a great bunch to work with

  • 10. What tips or advice would you give to others applying to B&Q?

    • Be yourself, and enjoy the experience

Details

Level 2 Apprenticeship

Customer Service

Tamworth

February 2023

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