Sales assistant Review

by Iceland

Rating

7.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Retail assistant, dealing with customers, putting stock out, checking and amending stock, being on checkout

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Communication skills have developed Learnt how to manage a team

    9/10
  • 3. To what extent do you enjoy your programme?

    • It is okay, it’s not bad to do and it is a good way to qualification

    9/10
  • 4. How well organised/structured is your programme?

    • It’s a lot better now it is online as I can see everything I need to complete

    9/10
  • 5. How much support do you receive from your employer?

    • They would be there for me whenever I need the help

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I know she’s always on the other end of the phone and can answer my questions if I need help

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Absolutely makes me feel more confident and gives me a lot more knowledge

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No

    1/10
  • 9a. Would you recommend Iceland to a friend?

    • Yes

  • 9b. Why?

    • It treats its staff well and hires great managers

  • 10. What tips or advice would you give to others applying to Iceland?

    • Be hardworking and you’ll do great

Details

Level 3 Apprenticeship

Customer Service

Thetford

February 2023

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