UX Analyst Review

I work as a User Experience (UX) Degree Apprentice which covers all times within UX including user research, content design, interaction design, performance analytics, and service design. My work varies daily but essentially the role of a UX Analyst is to go to users of a product, service, or system to identify their needs and frustrations when using said product or service. We then go away and design a prototype of the product/ service which we then test this design with the user(s) to check it meets their needs (and repeat the process if not). The overall aim is to design a product/ service/ system that provides users with an enjoyable and successful experience.

Despite only being in this role for a few months, I have already learnt so much. I have more knowledge about UX trends, theories, and methodologies (both from the workplace and university) and developed transferable interpersonal skills such as teamwork, communication, and presenting.

So far, I am enjoying the programme and find the topics I am learning about interesting. I previously did one year at a different company doing the CMDA programme but find that the UX programme suits me more as it is more creative and people centred.

The programme is well organised and I feel supported by both the university and Capgemini. I have regular catch-ups with both, which are useful for identifying any potential issues or opportunities. The degree course covers a range of topics and clearly outlines topics and assignments. Capgemini is very aware of university requirements and allows working time to meet these deadlines.

Capgemini is a very supportive employer. They are aware of the university requirements and are happy to help provide opportunities or guidance that might link to topics being studied at university. I have regular catch-ups with my university mentor and workplace reviewer.

Although a fairly new course, the teaching staff at Manchester Met have been extremely helpful with the course content. Each university sprint includes a retrospective so students can reflect on what is going well and what can be improved within the teaching sessions. This feedback has so far been acted on to create an engaging and supportive work environment.

I have only completed one term at university so far, however, there are elements of the course I have been able to apply to my work at Capgemini. The biggest change I have noticed is my increased confidence; as I learn more about UX, I feel less "imposter syndrome". When I hear colleagues discussing certain pieces of work, I find myself understanding what they are talking about our contributing more and more.

The company offices have a gym for employees to use and offers personalised coaching and nutritional advice. The Early & Emerging Talent team (for apprentices and grads) organisers a lot of social events, which also help with networking. Capgemini also supports local organisations and charities, such as the Christmas Smile project, which is great to give back. Capgemini have many employee networks including Women in Tech, Race & Equality, OUTfont (LGBTQ+), Mental Health & Disability.

Yes

I am enjoying working at Capgemini and it provides me with a range of opportunities to advance my career. Everyone I have met or worked with at Capgemini has been friendly and happy to help when I need guidance or support.

Don't worry about being an "expert" or having prior knowledge of the role you are applying for. As long as you are eager to learn, Capgemini will train you in the rest. Start by researching the company and job role to ensure it is a good fit for you. In the interview process, just try and be yourself. It's always good to provide examples of topics you are interested in or any work you have been involved with in the past. Overall, you do not need to have the most impressive grades or background; they are looking for people who said an interest in the company, are friendly and would work well in a team.