Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role means that I am involved in the day to day running of the store which could be issuing tills, being in charge of staff and the store, stock, cashing up and any customer queries

10/10

2. Have you learnt any new skills or developed existing skills?

Yep I have learnt what it takes to run a store successfully and how to deal with customer enquiries/complaints in the correct way I have also learned how to work well under pressure

10/10

3. To what extent do you enjoy your programme?

I enjoy it a lot it’s helping me move forward in my job and teaching me new skills

10/10

4. How well organised/structured is your programme?

It is very well organised my coach is just at the other end of the phone for if I have any questions

10/10

5. How much support do you receive from your employer?

I receive a lot of support for my manager he wants me to succeed in the apprenticeship

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive I lot of support she is always at the end of the phone for if I need her and I will get a reply from her very quickly

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I think it helps a lot as it teaches you thinks you probably didn’t think you needed for your role

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

No there isn’t any all though the team does try to get out every now and again to socialise outside of work

10/10

9a. Would you recommend Iceland to a friend?

Yes

9b. Why?

It’s a great place to work they give you the support and opportunity to move up in your career

10. What tips or advice would you give to others applying to Iceland?

Just be yourself and also be prepared to work in a fast pace environment