Customer Advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

8.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My role is at the moment is covering Team manager which involes looking after a team of 12 colleagues. This is making sure that the team preforms to the best of their abilty through coaching sessions, also making sure that their wellbeing is good.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt to better mange my time

    10/10
  • 3. To what extent do you enjoy your programme?

    • I enjoyed the progamme learning about the industry that I work in and where I am going to have a career in

    10/10
  • 4. How well organised/structured is your programme?

    • The progamme was very well strutured I liked knowing what was expected and when and what was coming up

    9/10
  • 5. How much support do you receive from your employer?

    • The support I revieved from my employer was fantanic

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • The only think was I had quite a few coaches so there was a lack of considency

    5/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I can serve our customers better by what I have learnt

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • I don't at the moment

    7/10
  • 9a. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • it is a great place to work everyone supports everyone

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • just to be yourself

Details

Level 2 Apprenticeship

Finance

Wolverhampton

February 2023

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