Duty Manager Review

by Whitbread

Best Apprenticeship Employer

Rating

9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

As a duty manager I have to make sure that the shifts I'm in charge of run as smoothly as possible and that any issues are dealt with promptly.

10/10

2. Have you learnt any new skills or developed existing skills?

Yes, especially around business planning and leadership.

10/10

3. To what extent do you enjoy your programme?

Generally this is a really good programme but it could be more inclusive with people coming from other countries that need to get their maths and English qualifications again.

7/10

4. How well organised/structured is your programme?

It's Well organised but it does not work well around people that have to run shifts and daily operations as there is a lack of time.

7/10

5. How much support do you receive from your employer?

As much as they can give me based on my job role.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

My training coach is always really available and tries to help me as much as possible with my workload.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It definitely helps towards my understanding of leadership.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

I'm our voice rep for North West hourly paid team members and team leaders.

10/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

Because they pay well, they respect you as a person and are very inclusive. It's really a great company overall for many different reasons.

10. What tips or advice would you give to others applying to Whitbread?

Hard work pays off and it's always recognised.