Rating

7.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

restocking freezer cabinets, completing deliveries, dealing with customer queries and complaints, leading a team

8/10

2. Have you learnt any new skills or developed existing skills?

i’ve learnt more about how the business operates, i’ve learnt the ways in which customers act and how to present myself to appeal more friendly to customers. I’ve learnt about how technology can help the company and also about the lesigslation the company follows

8/10

3. To what extent do you enjoy your programme?

i enjoy it a lot, i enjoy learning new things which can help me in my everyday job and i believe it has helped me to improve at the ins and outs of my job

8/10

4. How well organised/structured is your programme?

it is well structured, everything is easily accessible from one website and my meeting with my coach and frequent and helpful

8/10

5. How much support do you receive from your employer?

i receive a lot of support and she is always pushing to get the best out of me

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

i recurve alot of help, telling me what module is next, helping me to understand parts i struggle on

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

it has taught me a lot of things that i have applied into my role which has helped me become better, especially with customers

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

1/10

9a. Would you recommend Iceland to a friend?

Yes

9b. Why?

it is a very reliable company, very close very unit and we all work very well together

10. What tips or advice would you give to others applying to Iceland?

have good availability