Sales and service Review

by Marston's

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Customer service in hospitality providing people with food and drinks and buffet for occasions

10/10

2. Have you learnt any new skills or developed existing skills?

I’ve learnt lots of new legislations and service styles it’s definitely broadened how I look at hospitality

10/10

3. To what extent do you enjoy your programme?

I thoroughly enjoyed my apprenticeship, it made learning easier and more comfortable as it was all online I could complete this from the comfort of my bed

10/10

4. How well organised/structured is your programme?

I found this programme very structured with lots of support

10/10

5. How much support do you receive from your employer?

I received lots of support, more than I realised I needed

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Lots of support was provided, I was helped and encouraged throughout the whole programme

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Taking in new knowledge has definitely changed the way I present myself to customers and employees

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

10/10

9a. Would you recommend Marston's to a friend?

Yes

9b. Why?

An educational setting was never my style to learn, doing this apprenticeship helped me have more trust into the educational system

10. What tips or advice would you give to others applying to Marston's?

Keep going and ask for help everyone in the programme is very helpful and supportive