Team Manager Apprentice Review

Being a Team Manager Apprentice at a Co-op warehouse involves me running an area of the warehouse on the day to day whilst having my own personal team I manage in the background. Being given my own team was a choice of my manager and not a part of the programme itself - Being a TM apprenticeship seems like having direct reports would be valuable experience. Managing the team involves tasks such as absence meetings, probation reviews, and performance management.

I have researched many theories and models during the apprenticeship programme and gained additional skills. Existing skills have been further developed through the situations I have been placed in to as well as the coaching I have received from my peers - other team managers. Lots of models and theories I have been required to study have not found a permanent place in my memory as there has not been situations where that information has been required.

The apprenticeship programme has been a great opportunity and I have enjoyed the time spent on the course. Some days I would go home thinking about where I could have gone better or what I should have done in some situations, but I am never upset about going into work or let it affect my feelings or personal life.

There was a small plan/structure to the programme however the day-to-day job fell upon me to sort and organise with little time to do so - expected to organise and start working in specific areas of the depot very soon after starting the programme. The education side of the course always had a plan and my tutor made sure I was in the loop.

I was able to go to my employer as well as my education provider whenever I needed support. I had peers and managers I was able to speak to at any point for support and they were always helpful and available to support. Some levels of high management who were planned to play a fair part in the programme failed to uphold their deal, thankfully this did not have a negative impact on the course.

The tutor I was working with through the training provider was a big help, she made sure I knew my task, what I needed to do, and where to go/contact for additional support. She was always an email, text, or phone call away and happy to help whenever I had any queries.

As mentioned previously, I was directed to multiple theories and models throughout the programme which related to role, for example conflict management, motivational theories and management, and performance management. I am glad I learned what I did through the apprenticeship however I feel that some parts play no role in my daily work.

Engagement plays a big role in our depot, having multiple different groups and events. Some examples are: the sports and social club - hosts events, games, and discounts on tickets; Any of the events held by any member of staff, and the two on-site unions (USDAW and Unite) which also host more such as additional learning

Yes

For a basic warehouse operative job, it's simple work and the pay is good for what you do. Most of the people are good to be around and there are plenty of training opportunities for the colleagues. All step-up recruitment is also done internally first and everyone has a fair chance. Fair days work for a fair days wage.

Don't be afraid to shoot your shot, it may not be for everyone but there is plenty of room to grow and develop. The people and overall atmosphere are welcoming to all. Hard working, good time-keeping, team building, communication, and good work ethic are traits which make you stand out.