forklift truck driver Review

On A day to day biases I serve customers with products they have ordered, get loads ready for delivery by our own wagons and van. I also do P.I. counts dailey which helps keeps the stock levels correct. This helps the branch run smoothly every day and means we can give better customer service.

I feel like i have better communication skills with my colleagues and customers, this allows me to give better service to our customers. I have also learned how to take customer orders, print their tickets ect. I have learned how to book products in that have been delivered by suppliers.

I enjoyed working alongside my colleges in different areas of the business from in the office to being out with our HGV drivers for the day learning how things run for them on a day to day biases. This gave me a better understanding of how the business is run as a whole daily.

I felt like the programme was more biased towards office staff and having to do the occasional bit of yard work, I thought is was going to be the other way around with me already being in the yard, I felt there should have been more moduals on product knowledge.

I received a lot of support from my branch manager and my colleagues i work with. Any time i had any questions to do with my course work they were always there to help me in any way they could and also come to me asking me how im getting on with my work.

I could always contact my training provider with questions on my course work by emailing them and arranging a video chat with them to go through my questions. I would also have monthly meetings to see how my work was going and ask if i needed any help with things.

I feel like because it was more of an office biased apprenticeship the chances to better myself in my day to day job role was limited, I did get better communication skills with staff and customers but in terms of learning products the training wasn't that great in terms of that.

We don't have any out of work activities as most of us live quite a distance from each other which makes in difficult for us to arrange things that every one can attend. We do go out once a year for a christmas night out together normally held in Newcastle.

Yes

Keyline is a good place to work because everyone is made to feel included and it is a great work environment. Every one helps each other out with their jobs daily which helps the branch run smoothly, every one is always smiling and laughing and having a good time whilst working hard.

Just be honest about youre skills when applying, regardless of what previous skills or qualifications you may have you can pick up any job role within branch as long as you put the work in. you will be helped as much as you can be and will be given all the support you need.