Rating

8.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Store manager, retail store, leading around 20 colleagues to deliver kpis and delight our customers.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, lots of leadership skills, including time management, performance management. I have developed my commercial awareness as a result of the apprenticeship and I look for more ways to maximise profit in my store now.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoy it, education was never something I thought I would enjoy, however there is a mix of theory, presentations and projects which stretches me.

    10/10

  • 4. How well organised/structured is your programme?
  • Unfortunately I have had a few tutors which has slowed my progress.

    6/10

  • 5. How much support do you receive from your employer?
  • I am able to take all of my apprenticeship time, and I keep them updated with what I am doing.

    6/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I mostly understand what is being asked, but the tutors are all very approachable and are there for support when I need help with anything.

    8/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I always did my job well, now I feel I have more knowledge and confidence to push outside of my role.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes, many.

    10/10

  • 9a. Would you recommend Co-op to a friend?
  • Yes


  • 9b. Why?
  • There are massive opportunities at the coop for personal growth, and as an organisation it really does live and breathe it’s values.


  • 10. What tips or advice would you give to others applying to Co-op?
  • Be yourself, look at all of the opportunities and the networks you can build to help you create a meaningful career.


Details

Higher Level Apprenticeship

Customer Service

Crewe Rd, Haslington, Crewe CW1 5RL, UK

February 2023


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