Assistant People Services Manager Review

by McDonald's

Best Apprenticeship Employer

Rating

8.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • HR Shared Services Assistant Manager for Operations. Ensuring the operations of the helpdesk, completion of yearly goals and strategic leadership of my senior team down to front-line advisors. Executing the 'People' function of our team - Talent, Engagement, DEI, Recognition.

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I've developed my leadership skills throughout my apprenticeship, taking on a much bigger team after completion. I learned 'big picture' thinking and how external landscapes shapes what we do as a business.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy this a lot.

    9/10
  • 4. How well organised/structured is your programme?

    • Very well.

    8/10
  • 5. How much support do you receive from your employer?

    • Not a huge amount, I didn't really need that much support however they would support if I needed it.

    7/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Not a huge amount, I didn't really need that much support however they would support if I needed it.

    7/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I think it has had some impact day to day. I think it helped the most with understanding how the HR function works and the impact HR has on the business. As well as a focus on operating within employment law.

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes, most of the above.

    7/10
  • 9a. Would you recommend McDonald's to a friend?

    • Yes

  • 9b. Why?

    • Career opportunities, training and development opportunities, large-scale organisation, looks good on CV.

  • 10. What tips or advice would you give to others applying to McDonald's?

    • Not sure - would depend on the person.

Details

Higher Level Apprenticeship

Business Operations

London

February 2023

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