Crew Trainer Review

by McDonald's

Best Apprenticeship Employer

Rating

7.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am a crew trainer which means I help train new crew members or crew members that don’t know a certain station

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt managerial skills such as dealing with situations and customer satisfaction

    9/10
  • 3. To what extent do you enjoy your programme?

    • My programme so far has been rather stressful with not getting the hours I need but that is beginning to change

    7/10
  • 4. How well organised/structured is your programme?

    • From the point of view of lifetime I cannot fault it but McDonald’s haven’t been as helpful as I would have hoped

    8/10
  • 5. How much support do you receive from your employer?

    • Minimal support is given from my mentor but another manager has helped me

    4/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • She is always happy to help me out when I phone her

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I’m learning new skills that I can apply on the floor

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No, there are no opportunities like these presented by my restaurant

    4/10
  • 9a. Would you recommend McDonald's to a friend?

    • Yes

  • 9b. Why?

    • It is a good company to work for however I feel that I don’t work at the best performing restaurant

  • 10. What tips or advice would you give to others applying to McDonald's?

    • Be confident, eager to learn and always strive for more

Details

Level 3 Apprenticeship

Hospitality Management

Hockliffe

February 2023

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