Customer service leader Review

by McDonald's

Best Apprenticeship Employer

Rating

8.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Looking after customers and ensuring that they leave happy

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Gained more confidence

    10/10
  • 3. To what extent do you enjoy your programme?

    • 10/10
  • 4. How well organised/structured is your programme?

    • Very well the mentor help when I need it

    9/10
  • 5. How much support do you receive from your employer?

    • I get it when I ask

    5/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Alot

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Better understanding of how I affect the business

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Go and watch ice hockey with my mates

    10/10
  • 9a. Would you recommend McDonald's to a friend?

    • Yes

  • 9b. Why?

    • Flexible shifts

  • 10. What tips or advice would you give to others applying to McDonald's?

    • Be honest and yourself

Details

Level 2 Apprenticeship

Customer Service

Winrow Gardens, Nottingham NG6 0GS, UK

February 2023

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